Q Why should I choose your funeral plan?
A Because the Funeral Directors listed are family owned and provide the highest standards of personal service.

Q Are you regulated?
A We are Registered Providers with the Funeral Planning Authority and abide by their code of practice.

Q What are the other funeral expenses?
A They are fees paid by the Funeral Director to other people, including Doctors, Ministers, Churches, Crematorium and Burial authorities.

Q What happens to the money I pay for my funeral plan?
A All monies, including the Membership Fee, are paid over to the HSBC Trust Company (UK) Limited, the Custodian Trustee.

Q How can I be sure you will still be available when I need you?
A The funeral is guaranteed by Lodge Bros. (Funerals) Ltd., established as Funeral Directors since approximately 1780.

Q What happens if I die whilst away from home (eg visiting family or friends on holiday or on a business trip)?
A No problem. All plans cover transportation costs from anywhere in England and Wales to your selected Funeral Director.

Q Is the fixed price still guaranteed if I die before completing the payment instalment plan?
A Yes, provided the outstanding balance is paid prior to the day of the funeral.